Last Updated: August 28, 2026
SolWander respects your privacy and is committed to protecting personal information collected through our travel platform. This Privacy Policy explains how SolWander collects, uses, stores, shares, and protects information when you visit SolWander.com, create an account, search for hotels or flights, complete a booking, make a payment, use rewards, contact customer support, or otherwise interact with our services.
References to "SolWander," "we," "us," or "our" mean Nexus Labs LLC, the entity responsible for operating SolWander.com.
SolWander may collect account and contact information such as your name, email address, telephone number, billing address, country, account information, communication preferences, and other information you provide when creating or managing an account.
When you search for or book travel, we may collect information including your destination, travel dates, hotel check in and check out dates, flight origin and destination, guest and passenger information, room selections, flight selections, booking references, cancellation information, loyalty information, and special requests.
For flights and certain international travel bookings, we may also process information such as your date of birth, nationality, passport details, or other travel document information where required.
When you make a payment, SolWander and our payment providers may process payment information necessary to complete the transaction. This may include cardholder information, billing information, payment authorization information, transaction status, card type, payment tokens, and limited card details.
SolWander may support credit cards, debit cards, cryptocurrency, and other payment methods depending on the booking and your location.
If you pay with cryptocurrency, SolWander or our payment providers may process information including your wallet address, blockchain network, cryptocurrency used, transaction amount, transaction identifier, transaction status, and other information associated with the payment.
Information recorded on a public blockchain may remain publicly accessible. SolWander does not control public blockchain networks and generally cannot modify or delete data stored directly on a blockchain.
SolWander does not require your cryptocurrency private keys or wallet recovery phrase.
If you participate in SolWander rewards, travel credits, promotions, or other loyalty features, we may process information related to rewards earned, rewards redeemed, credit balances, promotional offers, eligible bookings, account transactions, and participation in rewards programs.
When you use SolWander.com, we may automatically collect information such as your Internet Protocol address, browser type, device type, operating system, device identifiers, language preferences, approximate location, referring website, pages viewed, searches performed, visit times, interactions with the platform, performance information, and diagnostic information.
We may collect this information using cookies and similar technologies.
SolWander may receive information from hotels, airlines, travel suppliers, reservation systems, payment processors, cryptocurrency payment providers, wallet providers, fraud prevention companies, analytics providers, advertising partners, authentication providers, customer support providers, and other companies that help us provide our services.
We may combine this information with information you provide directly to SolWander.
SolWander may use personal information to provide hotel and flight searches, complete reservations, process payments, manage your account, provide booking confirmations, support cancellations and refunds, administer rewards, communicate with you, prevent fraud, protect accounts, improve the platform, personalize your experience, measure marketing performance, provide relevant promotions, comply with legal requirements, and respond to customer support requests.
Where permitted by law, we may also use information about searches, bookings, and platform activity to improve travel recommendations and the overall SolWander experience.
Where applicable privacy laws require a legal basis, SolWander may process personal information because it is necessary to perform a contract with you, because we have a legitimate business interest, because processing is required by law, or because you have provided consent.
Legitimate interests may include operating SolWander, maintaining security, preventing fraud, improving our services, analyzing platform performance, and providing customer support.
Where consent is required, you may withdraw that consent subject to applicable law.
SolWander may share information with hotels, airlines, travel suppliers, reservation technology providers, payment processors, banks, card networks, cryptocurrency payment providers, wallet providers, fraud prevention companies, cloud infrastructure providers, analytics providers, customer support providers, marketing providers, professional advisers, and other companies necessary to operate our services.
We may also disclose information when required by law, to respond to legal proceedings, investigate fraud, protect SolWander or our users, enforce agreements, or complete a merger, acquisition, financing, sale, restructuring, or similar business transaction.
Travel frequently requires information to be transferred internationally. When you book a hotel or flight outside your home country, information necessary to complete the reservation may be shared with airlines, hotels, travel suppliers, payment providers, or technology companies located in other countries.
Where applicable law requires safeguards for international transfers, SolWander will use appropriate legal mechanisms designed to protect personal information.
SolWander uses cookies and similar technologies to maintain account sessions, remember preferences, support hotel and flight searches, maintain booking sessions, protect accounts, prevent fraud, analyze platform performance, measure marketing campaigns, and provide relevant advertising where permitted.
Additional information is available in the SolWander Cookie Policy.
SolWander retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.
Retention periods may depend on account activity, booking requirements, payment records, tax obligations, fraud prevention needs, disputes, customer support requests, regulatory requirements, contractual requirements, and potential legal claims.
When information is no longer required, SolWander may delete, anonymize, or securely dispose of it.
SolWander uses administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, database, payment system, blockchain, or electronic communication system can guarantee absolute security.
You are responsible for protecting your account credentials and should never provide your password, cryptocurrency private keys, or wallet recovery phrase to an unauthorized person.
Depending on where you live, you may have the right to access personal information SolWander maintains about you, correct inaccurate information, request deletion, receive certain information in a portable format, restrict certain processing, object to certain processing, withdraw consent, opt out of targeted advertising, opt out of certain sales or sharing of personal information, opt out of certain profiling, appeal certain privacy decisions, and exercise your rights without unlawful discrimination.
The exact rights available to you depend on your location and applicable law.
You may submit a privacy request by contacting privacy@solwander.com or through the privacy options available on SolWander.com.
We may need to verify your identity before completing certain requests. Authorized agents may also submit requests where permitted by applicable law.
SolWander will respond within the time required by applicable law.
SolWander primarily operates in the United States and intends to comply with applicable federal and state privacy laws.
Depending on the state in which you live, you may have rights regarding access, correction, deletion, portability, targeted advertising, sale of personal information, profiling, sensitive information, and appeals.
California residents may have additional rights under the California Consumer Privacy Act and related California privacy laws where those laws apply to SolWander.
These rights may include requesting information about the personal information we collect, requesting deletion or correction, opting out of the sale or sharing of personal information, limiting certain uses of sensitive personal information where applicable, and receiving equal service when exercising privacy rights.
SolWander does not sell personal information for money.
Certain disclosures involving advertising or analytics partners may nevertheless be considered sharing or sale under some privacy laws. Where required, SolWander will provide appropriate opt out mechanisms.
Where legally required, SolWander will also honor supported privacy preference signals such as Global Privacy Control.
Residents of other states with comprehensive privacy laws may have similar rights, including access, correction, deletion, portability, opting out of targeted advertising, opting out of certain sales, opting out of certain profiling, and appealing denied privacy requests.
SolWander will honor applicable rights according to the laws that apply to each user.
If European or United Kingdom data protection laws apply to you, you may have rights to access your personal information, correct inaccurate information, request deletion, restrict processing, receive certain information in portable form, object to certain processing, withdraw consent, and exercise rights relating to certain automated decisions.
You may also have the right to submit a complaint to the appropriate data protection authority.
Users located in other countries may have additional rights under their local privacy and data protection laws.
Where those laws apply to SolWander, we will process valid requests and comply with applicable requirements.
SolWander may use automated technologies to assist with fraud detection, travel recommendations, search functionality, platform security, customer support, and service improvement.
SolWander does not intend to make solely automated decisions that produce legal or similarly significant effects unless permitted by applicable law and appropriate safeguards are provided.
SolWander is a general audience travel service and is not directed to children under 13.
A parent, guardian, or authorized adult may provide information about a child when necessary to book legitimate travel, including a passenger name, date of birth, or passport information.
SolWander does not knowingly collect personal information directly from children under 13 in violation of applicable law.
SolWander may link to or interact with services operated by airlines, hotels, payment providers, cryptocurrency services, social platforms, travel suppliers, and other third parties.
Those companies may process information under their own privacy policies. SolWander is not responsible for the independent privacy practices of third party services.
SolWander may update this Privacy Policy as our services, technology, business practices, or legal obligations change.
When changes are made, the Last Updated date at the beginning of this policy will be revised.
Where required by law, we may provide additional notice of material changes.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact:
SolWander
Email: privacy@solwander.com
Website: SolWander.com
Legal Entity: Nexus Labs LLC